Cancellation and Refund Policy
1. Course Enrollment
Enrollment in courses, workshops, and live webinars on CinemaSpectrum.in is subject to payment of the applicable fees. Users may cancel their enrollment within a specified period for a refund, as outlined below.
2. Refund Eligibility
Refunds are eligible under the following circumstances:
Cancellation within the designated refund period if applicable.
Technical issues preventing access to the course, as determined by CinemaSpectrum.in.
3. Refund Period
The refund period is specified for each course and may vary. Users must request a refund within this period to be eligible. After the refund period expires, no refunds will be issued.
4. Refund Request Process
To request a refund, users must contact CinemaSpectrum.in at support@cinemaspectrum.in within the refund period, providing relevant details such as the course name, enrollment date, and reason for the refund.
5. Refund Processing
Refunds will be processed within a reasonable timeframe after the request is approved. The refund will be issued using the original payment method.
6. Non-Refundable Circumstances
Refunds will not be issued under the following circumstances:
Failure to cancel within the specified refund period.
User dissatisfaction with course content or teaching methods.
Technical issues not verified by CinemaSpectrum.in preventing access to the course.
7. Course Modifications or Cancellations
CinemaSpectrum.in reserves the right to modify or cancel courses, workshops, or live webinars. In such cases, users will be notified, and refunds or alternatives will be provided at the discretion of CinemaSpectrum.in.
8. Dispute Resolution
If there are concerns regarding the refund process, users are encouraged to contact support@cinemaspectrum.in to resolve the issue before seeking external remedies.
9. Policy Updates
CinemaSpectrum.in reserves the right to update or modify this Cancellation and Refund Policy at any time. Users will be notified of any material changes.
By enrolling in courses on CinemaSpectrum.in, users acknowledge and agree to abide by this Cancellation and Refund Policy.